
		ABOUT YOUR PRIVACY Gathering Information from Visitors Every computer connected to the Internet is provided with a domain name (e.g. earthlink.net) and an IP Address (e.g. 192.164.13.145). When a visitor requests a page from within the Bartlettbrainard.com website, our Web Servers automatically identify and log the HTTP request that is made to our Web Server. This information reveals nothing personal about you. In fact, the only information that we automatically gather and log is as follows: The IP Address of the Site that may have Referred you. Your IP Address The Web Page that you may have linked to us from, if any. The Product Identifier for Version and Make of Browser (e.g. Internet Explorer 4.5) The Operating System platform that you may be running (e.g. Macintosh or Windows) Search Words or Terms that are passed from a Search Engine (e.g. Google, Yahoo, or Lycos) There is nothing special about the information just described, and the practice of collecting this data has been generally standardized by virtually every Web Server on the Internet today. The purpose for this information is actually twofold. One, Bartlettbrainard.com has found it advantageous to examine visitor traffic in its aggregate, so that we can ensure maximum compatibility for the various Browsers and Operating Systems that visit our site. Additionally, as any business should attest, it is our desire to generate greater amounts of visitor traffic. By analyzing visitation patterns, referring URLs and Search Engine terms, we can strategically enhance our exposure on the Internet. "Cookies" Cookies are small data files written to your computer's hard drive from our Web Server. A cookie cannot read data from your hard disk or read cookie files that may have been created from other sites. You can choose whether to accept or deny cookies by changing the settings of your browser. Typically, by accessing the browser's help feature you can obtain information on how to prevent your browser from accepting all cookies or to notify you when a cookie is being sent. If you choose not to accept cookies from our Web Server, your experience at our website may be diminished and some features may not work as intended. Other Requested Information We may also request your e-mail address or mailing address for the purposes of conducting a survey, adding you to our mailing list, or by your request to have someone contact you for additional information. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict "No Spam" policy that means we do not intend to sell, rent, or otherwise give your e-mail address to a third-party, without your consent. In addition, Bartlettbrainard.com will not send you e-mail that you have not agreed to receive. If you are a member of our Mailing List, you may be contacted with announcements, news, and new products or services. You have the option of "Unsubscribing" from our Mailing List at any time, thereby disabling any further such e-mail communication from being sent to you. If you wish to have specific communications with a member of Bartlettbrainard.com staff, you will be required to provide specific information that will be routed to the appropriate contact within Bartlettbrainard.com Disclosures Bartlettbrainard.com will disclose your personal information or any of its log file information when required by law or in the good-faith belief that such actions are necessary to: Conform to the edicts of the law or comply with a legal process served on Bartlettbrainard.com. Protect and defend the rights or property of Bartlettbrainard.com, or visitors of the Bartlettbrainard.com website. Identify persons who may be violating the law, the legal notice, or the rights of third parties. Cooperate with the investigations of purported unlawful activities. Bartlettbrainard.com uses reasonable precautions to keep the information disclosed to us secure. Bartlettbrainard.com reserves the right to transfer information in connection with the sale of all or part of Bartlettbrainard.com capital stock or assets to any third party. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information. Bartlettbrainard.com may also provide "links" to a variety of other web sites on the Internet. We are not responsible for their Privacy Policies or how those web sites manage information about their users. We strongly urge you to check with those web sites to determine their privacy policy. Any changes to this Privacy Policy will be posted on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. ©2007 Bartlettbrainard.com			Dear Ed & Cathy, We are writing to let you know how very pleased we have been with your outstanding response to our claim regarding faulty siding on our home. You promptly made contact with the manufacturer, followed up, and assisted us to provide them with the detailed information, which they required. Sincerely, Ev & Helen

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