In 2006, Bartlett Brainard was recognized by the Better Business Bureau for our long-standing membership.

And in 2010 and in 2005, we were awarded the prestigious
                                          Torch Award for Marketplace Ethics.

"The CT Better Business Torch award is based on the following criteria: high ethical standards of behavior; demonstrated ethical buyer/seller relationships; longstanding history of the ethical practices in the marketplace; business practices that reflect a true representation of what is being offered; acknowledgement of ethical marketplace practices by industry peers ad the community; ethical policies that are effectively communicated to employees; ethical policies that are designed to give long term value to customers; and training policies that assist employees in carrying out ethics policies."

Bartlett Brainard Products received the 2010 Website Marketing Message Award.  This award  is given to a company that utilizes ethical and informative web sites as tools for their products, services and/or industry.

Dear Ed & Cathy,
We are writing to let you know how very pleased we have been with your outstanding response to our claim regarding faulty siding on our home. You promptly made contact with the manufacturer, followed up, and assisted us to provide them with the detailed information, which they required.
Sincerely,
Ev & Helen